Shipping policy

Collection or delivery of your baked goods is available on date provided in the quote. 

Please prepare for collecting your order by having sufficient space in your vehicle for your order, making sure there is a flat surface for the box to rest on, having the air conditioning running on warm days, going directly to the venue and placing in a fridge after collection; please do not make any unnecessary stops to maintain the integrity of your order during transport.  

A Care Card and Serving Guide will be provided upon collection for safe handling and storage of your order after collection. 

We are not responsible for any damage made to your order after delivery or collection is complete. 

You are responsible for providing an appropriate and secure table and environment for your order. Cakes are heavy and require a sturdy table and an optimal room temperature of 23 degrees Celsius or below. 

Please let us know as soon as possible if you are running late. A late fee may apply.